PURPOSE STATEMENT: To provide courteous service to customers through careful bagging and carryout of purchases.
SIGNIFICANT JOB RESPONSIBILITIES-
To provide customer service by smiling, greeting and thanking all customers.
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To respond to customer questions/requests and explain store policies in a courteous manner.
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To bag customer purchases quickly insuring that the bags are not overloaded and the merchandise is not damaged.
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To clean store floors, check lanes, carts, restrooms, parking lot and cases. Safely use cleaning equipment and chemicals.
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To prevent loss of money and merchandise through removal of bottom-of-cart items, careful product handling, completion of price checks on not on file or miss-scanned items and correct identification of produce.
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To assure the safety of self, customers and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately (water, broken containers, floor mats).
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To perform miscellaneous tasks assigned by supervisors and managers, substituting for absent workers and performing any additional tasks necessary to provide products and services to customers during peak periods of business.
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To understand the operation, safety requirements and restraints of bag stands, baler, case cutter, check lanes and intercom system.
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To move bagged purchases from store to customer car.
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To bring shopping carts into the store from the parking lot so that NO carts are left on the lot.
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To move recyclable materials, damaged and "returnable" products to the backroom, sorting the materials into bins.
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To bring bales and boxes of grocery bags from the backroom to the front end and refill each bag stand area.
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To remove trash from throughout the store, operating the baler (for those at least 18 years old) and put the compacted bale on a pallet.
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To return merchandise not wanted by customers (go back) to their location on the shelf.
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To change signs, banners and AD in the front/interior of the store.
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To assist cashiers by removing bottom-of-cart items.
PRODUCTIONS STANDARDS:-
Able to bag/carry out purchases without damage to merchandise.
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Able to bag customer purchases in less than _____ minutes.
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Respond to cashier call for assistance within 30 seconds.
SUPERVISION RECEIVED: Bagger/Sacker/Courtesy Clerk's report directly to the Front End Manager or Store Manager.
QUALIFICATIONS:
REQUIRED:-
Basic mathematical ability (add, subtract, multiply, divide).
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Able to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers concerning store policy/procedures and use of equipment.
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Able to pass basic physical examination and drug screen.
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A stable work and educational history.
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The ability to read and write English. Able to read instructions, labels, numbers, printed paper and forms.
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Make judgments concerning customer interaction and the bagging of purchases.
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Able to bag customer purchases so that products will stack without damage (spatial relationship).
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Good interpersonal communication skills.
PREFERRED:-
High school diploma or equivalent.
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Prior experience in a related type of job.
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Prior experience operating a baler, case cutter, cleaning/sanitation equipment and intercom.
TASKS OF THE JOB - This position generally includes:
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Mobility:
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To complete grocery/produce price check in aisle, approximately 75 yards.
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To remove bottom-of-cart items, approximately 25 feet.
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To end of check-lane to bag purchases at the checkstand, approximately 15 feet.
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To return "go backs" and "face"/clean/stock shelves, approximately 75 yards.
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To move from store to customer's car in parking lot and back to store with carts, approximately 100 yards.
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To move to backroom of store for supplies/product/maintenance equipment and return, approximately 100 yards.
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Work on tile, asphalt, or concrete for a maximum of 8 hours in duration.
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Unload customer purchases from and to cart/checkstand/car, 10 to 15 lbs. each.
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Move/lift a maximum of 100 lbs. from 6 inches to 48 inches.
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Move a maximum of 100 lbs. up to 10 feet.
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Pick up items from floor/case/shelf/cart/bottom of cart/ground/checkstand.
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Select bags at bag stand and replenish bags.
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Place bags in customer's car.
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Complete cleaning duties at front end, backroom, and in store aisles.
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Attain merchandise on the top of grocery shelves, approximately 84 inches from the floor.
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Attain merchandise on the check-lane and cart.
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Clean checkstand/belts/equipment, fill backstand area, and replenish supplies.
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Place bags in customer's car.
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Handle paper/plastic bags.
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Handle car door opening/closing handles.
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Grasp and handle wet/cold/hot/crushable store products.
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Grasp shopping cart and maintain equipment.
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Move shopping carts, stocking carts, and cleaning equipment up to 100 yards.
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Recognize merchandise, bag size, product size, shelf tags, labels on products, grocery carts, signs, customers, and cars,
- Perceive color difference in produce/grocery items.
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Respond to customer questions and responses.
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Respond to intercom.
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Respond to co-workers questions.
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Communicate with customers (greeting, thank you).
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Answer customer questions and respond to comments.
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Use the intercom system.
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Communicate with co-workers.
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Read labels, signs, tags, AD, numbers, and aisle markers.
WORK ENVIRONMENT-
Inside and outside work with variations in heat/cold/dust/humidity.
- Exposure to all weather conditions (hot, cold, rain, snow, sun, ice, and wind).
SAFETY:-
The employee will not use drugs or alcohol on the job.
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The employee will not create a direct threat to the health and safety of others on the job.
Brand: Harp's Food Stores
Address: 613 East Highway 7 Jasper, AR - 72641
Property Description: 195 - East Highway 7 - Jasper, AR
Property Number: 195