Description:
Job Summary: The rehabilitation outpatient receptionist job title at Tyler Holmes Memorial Hospital is listed
below:
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Primarily performs daily operations for office communications including answering and initiating calls, scheduling, typing, electronic and paper filing, etc.
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Verification of insurance and required actions concerning required documentation from licensed PT, OT, or ST prior to patient care and during active plan of care. R
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Reviewing completion of physical, occupational, and speech therapy evaluations for prior to exportation of documentation for billing department and reimbursement sources.
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Submitting and obtaining pre-certifications, re-certifications for payor sources who currently require timely documentation for approval of services.
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Contacting patients concerning appointment confirmations, rescheduling, cancellations, or initiation or termination of plan of care.
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Mailing or faxing desired documentation to physicians
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Utilizing EMR for rehabilitation reconciliation of supporting documents.
Job Responsibilities: The job responsibilities of the rehab office receptionist include but not are limited to the
following:
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Daily clinical paperwork and documentation for the rehab department that is mandatory for continuous patient care including reviewing of charges, mailing and faxing paperwork to referring physicians, initiating and receiving phone calls in department, assisting therapists for reconciliation of billing for medical records, verification of insurance, reviewing and obtaining knowledge for insurances, word processing operations, scheduling assistance, and maintaining required statistical data that may assist with management of department.
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Performance of any other duties assigned by the director of Rehab or hospital administration.
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Assisting with greeting of all patients and aiding patients entering the clinic.
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Patient scheduling following all referrals in physical, occupational, and speech therapy.
Requirements:
Physical Requirements:
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Good overall mental and physical health
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Stamina and endurance for expected shifts
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Ability to perform proper lifting> 60 pounds3
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Frequent sitting
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Frequent lifting of 10-30 pounds
Experience Requirements:
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Computer, secretarial, and/or customer service preferred