Responsibilities:
- Greet guests and provide excellent customer service
- Answer phone calls and direct them to the appropriate department or staff member
- Check-in and check-out guests, ensuring accuracy of information
- Handle guest inquiries and resolve any issues or complaints in a timely manner
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and photocopying
Qualifications:
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Proficient in using phone systems and other office equipment
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of guest relations principles and practices
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs and priorities.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Work setting:
Work Location: In person