Position: Retail Sales/Admissions Associate - Museum Store
Location: Las Vegas, Nevada
The Company
The Atomic Museum is a national treasure! It houses some of the rarest artifacts relating to the nation's atomic testing, as well as two pieces of the World Trade Center that signify the beginning of the Global War on Terror and how the Museum today plays a vital role in the training of first-responders across the country!
Great employer paid benefits!!
The Role
Atomic Museum (AM) is seeking to hire an enthusiastic Retail/Admissions Associate for the Museum store. This individual will interact with customers on the sales floor and will sell and provide customer service that will exceed the customer’s expectations. This individual will conduct normal retail transactions such as cash handling and fiscal reconciliation. The Associate will additionally work in the Admissions Booth and stock as necessary.
Must be able to work day shift 8am - 5:30pm; including weekends and holidays. Work schedule may fluctuate week to week.
Essential Job Functions
- Greet guests with positive/pleasant demeanor exhibiting excellent customer service.
- Accurately conduct opening and closing procedures for the AM Retail Store and Admissions Booth ensuring all safety and security protocols are followed.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Provide front-line contact by greeting, advising and directing visitors to the AM facilities and explain rules and policies of the museum.
- Distribute museum floor plan guides, provides information on special upcoming exhibits and events, educational flyers with primary focus on courtesy and positive guest service communications.
- Answer phones with professional greeting, assist customers AM information including operational hours, location, directions, entrance fees and available transportation.
- Offer AM visitors membership opportunities.
- Support scheduled groups to include schools tours and VIP visitors; assist with any special arrangement for group visits.
- Prepare daily cash count and handles all cash, credit and check transactions; balance out end-of-day cash register and z-out reports.
- Housekeeping, maintaining clean, neat store presentation and merchandise display.
- Provide staff assistance with special events and functions as necessary.
- Communicates special orders, concerns or customer inquiries to manager.
- Support a positive professional attitude and work well with other AM team members.
- Attend staff meetings as requested.
- Adheres to all AM policies and procedures supporting the mission statement.
- Manages confidential information.
- Regular and consistent attendance
- Other duties as assigned.
- Position may not be performed remotely.
Qualifications and Experience
High School graduate, retail experience, sound knowledge of retail sales or retail operations, with the ability to maintain inventory. Demonstrated experience in customer service, guest relations, sales fundamentals, with preferred retail lead experience.
Familiarity with Point of Sale (POS) system, processing cash, checks and credit card sales transactions. Knowledge of office management responsibilities, administrative and clerical procedures, and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Work Environment
Requires working indoors in environmentally controlled conditions. Job tasks are performed in close physical proximity to other people.
Job Type: Full-time
Pay: $14.00 - $15.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Application Question(s):
- Do you have availability to work flexible day shifts, including weekends and holidays?
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 2 years (Preferred)
- Point of Sale (POS): 2 years (Required)
- Retail sales: 3 years (Required)
Work Location: In person