JOB FUNCTION:
Provide community outreach, education and support services to eligible families and individuals in order to achieve self-sufficiency by promoting and providing opportunities for career development and family stability through Community Action Programs and community resources.
QUALIFICATIONS:
Minimum
-
Associate or Bachelor’s Degree in a Human Service Related Field
-
Must hold a valid driver’s license and current vehicle insurance
-
Ability to work independently and within a flexible schedule
-
Strong interpersonal, organizational, planning, and prioritization skills
Preferred
-
Experience working with people with low incomes
-
Experience providing case management
-
Experience working with families and individuals in crisis situations
AMERICANS WITH DISABILITY SPECIFICATIONS:
- PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
- The employee must occasionally lift and/or move up to 50 pounds, however the employee should never lift over 50 pounds
-
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate.
AGENCY EXPECTATIONS:
1) Embrace, advocate, and carry out the mission, vision and core values of the Agency and adhere to all Agency Policies and Procedures
2) Familiarize and work toward the achievement of Agency-wide strategic plan goals, strategies and measures
3) Acts as a role model within, as well as outside the Agency
4) Provide friendly, responsive service to the public, community organizations and to those we serve
5) With a respectful and positive attitude, work with low income individuals and families with diverse backgrounds
6) Support, develop and maintain productive relationships required to carry out job activities
7) Demonstrate flexible and efficient time management
8) Maintain the security and confidentiality of all records and interpersonal interactions
9) Work effectively and cooperatively with community partners and co-workers
10) Participate in and/or lead Agency committees
11) Embrace our commitment to DEI
REPORTING TO THIS POSITION ARE: NONE
ESSENTIAL FUNCTIONS:
1) Career Connect Program
-
Collaborate with identified community partners
-
Identify, recruit, and encourage potential participants who are ready and able to develop their skills to meet the demand by industries that pay a family sustaining wage
-
Conduct comprehensive assessment to identify barriers to employment and program services.
-
Provide supportive case management services to enrolled participants
- Assist households in addressing barriers to completing training and obtaining employment
-
Assist clients to develop an Employment Plan resulting in educational achievement and employment.
-
Provide information and referrals when necessary and act as a liaison and client advocate for referrals as appropriate
-
Evaluate client supportive service requests based on budget and client’s goal plan
-
Assist households in job search and placement activities
-
Maintain documentation of client contacts and progress related to their individual plan.
- Complete and submit program reports as requested
-
Complete and enter client data into data collection systems
2) Agency and Division Support:
-
Represent Agency in the communities we serve
-
Compile and submit required reports and data to Supervisor
-
Assist with other program projects as requested by Supervisor
-
Attend and participate in agency, community, and state meetings important to effective Agency operations
-
Assess needs for professional development and conduct training for intra/interagency staff as required
-
Availability to work designated Agency hours for your Division and position
3) Commit to, embrace, and uphold the CAPLP Core Values
-
Raise the Bar: We always strive for excellence and never settle for the status quo – Be your best self; Hold yourself and your team accountable; Always best practice
-
Be Brave: We challenge ourselves to go further than before, endure obstacles and try new things – Think outside the box; Take risks; Say the hard things … be part of the solution
-
Do the Right Thing: We have the strength of character to do the right thing even when it’s not easy – Lead by example; Be mission-driven; Be professional and ethical . . . even when no one is looking
-
Care for Each Other: We respect, trust and care for ourselves, our customers and our teammates – Be kind; Assume the best; Take time to build relationships; Celebrate success
-
Help People: We help people to help themselves and each other, focusing on those who need us the most – Show compassion; Embrace diversity; Go the extra mile