Purpose
The Receptionist is responsible for greeting guests and advising them/the correct person their guest has arrived, answering incoming calls on multi-line switchboard, maintaining the badging system for the Support Center, and assisting with shipping and receiving.
Responsibilities
- Answer and direct all incoming phone calls on multi-line phone system in an accurate and timely manner
- Greet and direct all clients, vendors, customers, and visitors
- Dispatch couriers/transportation as needed
- Maintain company phone lists
- Assists with the badging system for those in the Support Center
- Assists with coding facilities related invoices
- Assisting with shipping and receiving as needed
- Assisting with other job duties as needed
About You
- Minimum of 1+ years previous clerical experience including receptionist duties
- Excellent oral and written communication skills, ability to handle a multi-line switchboard, basic knowledge of Microsoft Excel and Word
- Ability to maintain professional composure in multiple situations
Physical Requirements
- Ability to travel up to ~10% of the time, which may include weekends and evenings, as needed
- Most work is performed in a temperature-controlled environment
- Incumbent may sit for long periods of time at a desk or computer terminal
- Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of a normal workday
- Stooping, bending, twisting, and reaching may be required in completion of job duties
Our Values
Ability to demonstrate, understand and apply our workplace values.
Simplicity (operate) – the drive to identify root cause and innovate to remove complexity to deliver the best outcome
Heart (emotion) – the passion that drives you to get up every day and work hard to strive for excellence
Performance Excellence (mindset) – clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability
Respect (philosophy) –taking pride in being inclusive and treating everyone who comes through the doors with respect
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and /or location.