Overview:
Front Desk Receptionist/ Insurance Verification Specialist
Specialty: Urology
Job Type: Full Time (M-F 8 am-5 pm)
Language Requirement: Bilingual (English + Spanish)
Experience: 1 year+ (Preferred)
Benefits: Health, Dental, Vision, Paid Time-Off
We are a urology practice that recently opened in a new location and we are actively searching for the perfect candidate to help us grow together. We are looking for a bilingual receptionist with previous experience in a medical setting and proficiency working with insurances both verifying and getting prior authorizations. The ideal candidate would be someone who is highly personable, self motivated, and has good time management skills. As a medical receptionist you will be responsible for providing clerical support to ensure efficient operation of the clinic, answer phone calls, check-in patients, and be a friendly point of contact for our patients. You will support the doctor and patients through a variety of tasks related to insurance verification, prior authorizations, organization of documents, among other tasks.
Responsibilities
- Handle patient calls and effectively manage schedule.
- Contact patients to confirm appointments, and insurance information.
- Effectively handle telephone inquiries.
- Verify Insurance coverage and benefits.
- Collect copay, charges, and check-in patient.
- Get Prior Authorizations for medications and procedures.
- Greet patients immediately upon their arrival and provide excellent customer service.
- Produce and distribute correspondence memos, letters, faxes and forms
- Perform other duties as assigned
Skills
- Proven working experience in a medical setting
- Knowledge of insurance policies, insurance verification, and prior authorizations.
- Excellent time management skills and ability to multi-task and prioritize work.
- Social perceptiveness and service oriented
- Excellent written and verbal communication skills
- Strong organisational and planning skills
- Proficiency in MS Office and patient management software (office EMR used: Athena previously, now CharmHealth)
- Ability to handle heavy phone work and provide top-notch service.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid orientation
- Paid time off
- Vision insurance
Schedule:
Ability to Relocate:
- Houston, TX 77036: Relocate before starting work (Required)
Work Location: In person