Job Title: Health Insurance Agent/Eligibility Lead Representative
Location: 100% Remote
Duration: 4+ months
Note:
· Life and Health Insurance license required for the state you reside in.
· Medicare advantage:2-3 years’ experience.
· This is a high call center environment, can get anywhere from 300-400 calls a day.
Schedule Notes:
· Must be Flexible 7 days per week, Rotating Shift 7:00am CT to 10:00pm CT.
· Training Schedule: (2) Sessions; Session 1 (8/5-8/16), Session 2 (8/19-8/30).
· Time Off: Recognize CMS Holidays (i.e. Thanksgiving Day and Christmas Day) .
· Must be available to work evenings, weekends and holidays and commit to and adhere to a phone schedule and shift.
· Standard shifts are anywhere between 7:00am and 10:00pm and are subject to change based on staffing needs.
· Must be able to attend the entire duration of the training sessions September 3 thru September 30, 2024.
Job Summary:
· Responsible for generating new membership into a Client Medicare Plan during the Annual Enrollment Period.
· Develop leads through inbound calls, and you will enrol customers directly over the phone.
· This role will adhere to the Federal and State regulations governing the representation and sale of Medicare Advantage and Medicare Supplemental and Prescription Drug Plans.
· Handle inbound calls with the goal of telephonic enrollment once the customer confirms eligibility and willingness to do so, after presenting all benefits and services of the appropriate plan.
· Manage a book of leads, which includes conducting multiple outbound calls to unsold leads in order to convert them to sales.
· Enter and track all leads in the Client Medicare contact management system and follow up on those leads in a timely manner, providing accurate dispositions of leads with follow-up information.
· Participate in assigned sales team virtual events and special projects, including out-bound calls to supplied leads.
· Provide market insights and feedback on call types and marketing campaigns.
CPRA:
Notice to California Applicants: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $25.00/hr.
Job Types: Full-time, Contract
Pay: $24.00 - $25.00 per hour
Benefits:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: Remote