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About Us
Southwest Florida International Airport (RSW) is an award-winning, medium-hub commercial service airport that served more than 10 million passengers in 2023 and is one of the top 50 airports in the United States for passenger traffic. Fifteen airlines serve RSW with nonstop service to 68 markets, including Canada and Germany. The economic impact of the airport is $8.3 billion annually to the Southwest Florida region and more than 60,000 jobs. Page Field (FMY), an FAA-designated reliever airport, provides services to general and business aviation and accommodated more than 203,000 aircraft operations in 2023, a new record. Base Operations at Page Field is an award-winning, fixed-based operator and has been recognized for its customer service and facilities.
A $331 million Terminal Expansion Project is currently underway at RSW to improve the airport travel experience by consolidating the security checkpoints, adding concession space and providing passengers more amenities and options. Planning for Terminal Expansion Phase 2 has begun and will add Concourse E, with an additional 14 gates to the current terminal building, expand the Chiller Plant Facility, as well as make other associated terminal, landside and airside improvements.
The Position:
The anticipated hourly starting rate for the ideal candidate is $19.38
The Lee County Port Authority is seeking an individual to join the access control team as a part-time Trusted Agent. The trusted agent performs Identification (ID) credentialing requests for all types of access badges, including air carriers, federal, tenant, concessionaire, contractors and LCPA employees. The Trusted Agent position provides administrative support in the airport’s Access Control Office, which involves detail-oriented data entry, customer service, filing and supporting the other Trusted Agents. This position works with sensitive Personal Identifiable Information (PII) and is recognized as a high-trust position with access to Sensitive Security Information (SSI), as classified by the Transportation Security Administration (TSA).
Key Responsibilities
● Perform administrative tasks in support of airport credentialing (ID) operations, such as running reports, compiling billing summaries and maintaining various databases utilized in the Access Control Office
● Process applicant fingerprints and submit biographical data of ID applicants for security threat assessments in the methods required by TSA security directives
● Enter data into various databases used for the vetting, training and credentialing of airport workers, with a high degree of accuracy, speed and confidentiality
● Provide a high level of customer service to the members of the airport community, answering their questions about access control and the credentialing process
● All work performed is subject to regular audits by TSA.
● May supplement staffing in the Airport Operations Control Center during emergency situations
● Ability to work various shifts based on the needs of the department; schedules may be adjusted periodically. Part-time Trusted Agents normally work a 56-hour bi-weekly work period (e.g., 28 hours/weekly); however, may be asked to work additional hours.
Minimum Requirements
● Must be 18 years of age or older and possess a valid Florida driver’s license
● Successfully complete a background investigation, to include a fingerprint-based Criminal History Record Check (CHRC)
● Possess computer skills, be able to handle a fast-paced, high-pressure public contact environment and demonstrate the ability to type a minimum of 25 words per minute, corrected
● Complete Criminal Justice Information System (CJIS) Limited-access Training within three months of hire. To apply and obtain CJIS security training, you must be a United States citizen or have been a lawful resident of the United States for the past 10 consecutive years.
Emergency Response/Recovery Activities: Lee County Port Authority personnel are designated by tier levels and may be called upon to assist with an emergency or unforeseen event at any time. Employees may be called to fulfill duties that are outside their normal scope of work to assist in resuming airport operations and flight activities.
Job Type: Part-time
Pay: From $19.38 per hour
Expected hours: 28 per week
Benefits:
Work setting:
Work Location: In person