Job description
Field Service Technician/Diesel Mechanic
Salary: Depending on experience, average $55k to $80k per year
Employment Type: Full-time
Travel: Overnight but varies depending on area
Education Level: High school
Western Bus Sales is looking for candidates who are interested in working for a family-owned business with an excellent reputation and stellar group of team members. Are you looking to join a team that feels like family, works hard but has fun too, coupled with a very competitive pay and benefit package? Then read on and contact us about this great opportunity! Learn more about our company at westernbus.com.
What We’re Looking For
WBS is searching for an experienced medium/heavy duty vehicle technician to join our Service Team as a Field Service Technician/Diesel Mechanic covering a regional territory within the greater Portland area. This position is responsible for mobile vehicle service repairs and customer service on school buses, primarily at customer sites. Most of the repairs will be under warranty by different OEMs such as Blue Bird, Cummins, and more.
What You’ll Do
- Coordinate onsite repairs directly with customers
- Troubleshoot, diagnose, and complete vehicle repairs using appropriate tools and OEM instructions
- Majority of repairs are not heavy line work, and consist mostly of superficial electrical diagnosis, laptop work, cosmetic issues, etc.
- Provide technical support to customers via phone/email
- Order parts necessary for field repairs
- Test drive vehicles to confirm complaint and/or repair
- Area of responsibility includes a regional territory within the state of Oregon
What You’ll Get
- Monday through Friday work week
- Health insurance with very low out of pocket costs including family coverage, plus vision and dental
- Section 125 plan for pre-tax unreimbursed medical expenses and dependent care
- 401(k) plan with company match
- Company paid life insurance and AD&D with voluntary options for additional coverage
- Company paid long term disability
- Competitive vacation, holiday, and sick pay
- $600 annual tool allowance
- Costco membership
What You’ll Bring
- Minimum of 2 years mechanical repair experience in the automotive, truck, or bus industry
- Commitment to WBS company philosophy regarding customer service
- Ability to work independently without supervision at customer sites
- Good communication skills including customer face-to-face, email, text, and phone
- Able to describe in written reports the mechanical and diagnostic work performed
- Strong computer skills
- Able to supply own hand tools
- Able to manage consistent overnight travel throughout Oregon
- Clean and care for service van, shop tools, parts inventory, and equipment
- Possess an active driving license with clean driving record. Commercial driver’s license will be required within 180 days. Company pays for training & license fees.
The Other Stuff
- WBS provides the fully equipped and fancy newer AWD Ford Transit, laptop, cell phone, and covers the cost of travel, i.e. hotels, meals, fuel, etc.
- Pre-employment drug screen and quarterly random screenings for all employees.
- WBS is an Equal Opportunity Employer.
Work Remotely
Job Type: Full-time
Pay: $55,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
Schedule:
Work Location: On the road