OVERVIEW/ JOB SUMMARY
Are you passionate about child nutrition, highly organized and have a dedication to supporting child care providers? As a growing organization, Providers Choice is seeking a dynamic individual to add a Claims Specialist to our team. Claims Specialists work directly with child care home providers to provide exceptional customer service and program support. This position specifically works directly with child care home providers to process monthly claims for the Child and Adult Care Food Program (CACFP) for reimbursement.
KEY ACCOUNTABILITIES
- Reviews monthly menus and meal counts for licensed family child care providers.
- Claims processing with the aggregation of provider meal counts for claims submission and submission of provider claim interface files. Includes edit checks in claim processing to ensure the accuracy of the claim.
- Review of license capacity to determine the number of eligible meals that child care centers can claim for reimbursement.
- Processes child enrollment forms and child re-enrollment forms for child care home providers.
- Assists with technical assistance related to monitoring for Field Staff while on monitoring reviews.
- Excellent customer service to child care providers and staff via phone line support or through email correspondence.
- Assists with onboarding new family child care home providers by processing new applications, welcome emails and assistance, KidKare set up and determining provider and child tier eligibility.
- Assist with provider moves, transfers, status changes, and license changes that affect CACFP eligibility and claiming limits.
- Organizes and electronically files family child care homes paperwork in DocStar.
- Other duties such as data entry, assembly of communications tools and other administrative duties.
- Collaboration and communication with staff and leadership team, as needed.
- Manages timelines and due dates as assigned.
- Other duties as assigned.
REQUIRED QUALIFICATIONS
- High School Diploma or equivalent
- A passion for child nutrition
- Experience working with different populations including race, culture, socio-economic, regional location, etc.
- Experience managing multiple projects simultaneously with tight deadlines
- Excellent computer skills including Office 365 and Adobe
- Exceptional verbal and written communication skills
- High level of organization and attention to detail
- A strong moral code and sense of ethics
PREFERED QUALIFICATIONS
- Knowledge and experience with the Child and Adult Care Food Program
- Background in customer service
- Experience working in a non-profit or government setting
- Fluent in Spanish, Homing or Somali
WORK LOCATION AND TRAVEL
This is a hybrid in-office and work from home position. This position is based out of our Minneapolis office.
BENEFITS
Providers Choice is an equal opportunity employer and a offers a competitive benefits package which includes health, dental and vision insurance after 30 days of employment. We are committed to employee wellness and offer a monthly wellness benefit. Other benefits include matched contribution to employee’s retirement savings, paid holidays, vacation, flexible time, sick time and summer hours.
ABOUT US
Providers Choice is a nonprofit sponsor of the Child and Adult Care Food Program (CACFP) in Minnesota. We are passionate about children, and supporting them comes first. Period. We are always looking to work with others who share in this passion for children, and we consistently prioritize their wellbeing.
Providers Choice is one of the largest sponsors of the USDA Child and Adult Care Food Program (CACFP) in the U.S. Since 1985, we have been promoting growth for child care centers and family child care providers. We foster children’s health and nutrition by supporting child care providers who serve meals and snacks to over 500,000 children each year.
In our elevated approach, we go above and beyond for our child care providers. We make sure child care providers get the maximum reimbursement while maintaining the highest integrity to the Food Program Guidelines. When laws change or policies are announced, we are at the forefront. We dive right it, make sense of it and provide guidance to child care providers on how it impacts their business and the children in their care. We do big things and are fiercely dedicated to supporting the children of the future.
Our mission at Providers Choice is to promote healthy nutrition for children by securing reimbursements and funding from federal nutrition programs and grants to provide program payments, education, training and technical assistance to help child care providers operate successful businesses while ethically prioritizing the health and wellness of children.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Why are you interested in this position?
- What are your salary requirements for this position?
- Describe your experience with nutrition programs (like the Child and Adult Care Food Program), early childhood education and/or customer service.
Work Location: In person