Overview:
We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will have an outgoing personality along with strong organizational skills. Experience in a Dental or Medical office is preferred but not required. This position offers an opportunity to work in a fast-paced environment and interact with patients on a daily basis.
Duties:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls and direct inquiries to the appropriate personnel
- Schedule patient appointments using PBS-Enterprise Software
- Verify insurance information and collect co-payments
- Maintain patient records and ensure accuracy of medical information
- Assist with medical scheduling and urgent care coordination
- Handle patient service inquiries and provide exceptional customer service
Experience:
- Previous experience as a Receptionist preferred but not rerquired.
- Familiarity with medical terminology and dental procedures
- Proficiency in using software for appointment scheduling
- Strong organizational skills and attention to detail
- Ability to multitask in a busy office environment
- Excellent communication and interpersonal skills
Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic medical office setting, providing essential support to both patients and staff. If you have the necessary experience and skills, we invite you to apply for this rewarding position.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Healthcare setting:
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 2 years (Required)
Ability to Commute:
- Cypress, TX 77433 (Required)
Ability to Relocate:
- Cypress, TX 77433: Relocate before starting work (Required)
Work Location: In person