Description:
Want to be a part of the most audacious and * radically EXCELLENT* Paint, Hardware & Decorating Retailer in the Country? Join our amazing team where you are not only a part of growing company but also a family! The JC Licht family where everyone is equally important.
We are currently looking for a passionate and dedicated individual to join our team as a Sales Associate and Delivery Driver in our Lake Bluff location. If you are looking for a work environment that encourages personal growth, responsibility and a shared vision for providing incredible customer service, then JC Licht wants you!
Essential Duties and Responsibilities
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Assist all customers in a professional and timely manner upon them entering the retail store.
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Answer customer telephone calls promptly and in an appropriate manner per company guidelines.
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Provide knowledgeable assistance to customers with all product lines and services offered by the retail store.
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Assist store managers with outside sales calls when necessary.
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Determine a customer’s needs by asking questions and listening to the customer’s response.
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Suggestively sell additional merchandise to the customer assisting the customer in completing their projects.
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Actively participate in all provided training programs offered by the retail store.
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Maintain merchandising standards established by store managers and /or operational managers including product display sand promotional displays etc.
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Actively participate in store activities including stocking shelves, carrying merchandise out for the customer.
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Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time.
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Participate in all daily housekeeping responsibilities that include interior/exterior maintenance, product organization, etc.
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Adhere to all company policies and procedures outlined in the retail employee handbook.
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Process all Sales transactions in a timely and accurate manner adhering to all operational procedures concerning transactions.
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Accurately complete all opening and closing procedures.
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Verifies load against shipping papers.
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Drives van to destination.
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Collects payment for goods delivered and for delivery charges.
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Responsible for proper handling of product to minimize damage to products.
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Responsible for maintaining positive customer relations and involving management to resolve customer issues.
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Maintains van log according to state and federal regulations.
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Maintains telephone or radio contact with supervisor to receive delivery instructions.
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Loads and unloads van.
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Inspects van equipment and supplies such as tires, lights, brakes, gas, oil, and water.
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Performs emergency roadside repairs such as changing tires, installing light bulbs, fuses, tire chains, and spark plugs.
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Maintains a neat appearance at all times while on the job.
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Other duties as assigned.
Benefits (available to employees averaging 30 hours a week)
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Accounts & Flexible Spending Accounts
401(k) with Matching
Employee Assistance Program
Voluntary Short Term & Long Term Disability
Voluntary Life insurance, Accident Insurance & Critical Care
Paid Training
Paid Holidays and Time Off
Referral program
Employee discount
Bonus Plans
Requirements:
- High School Diploma or equivalent work experience.
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Must have an MVR (Motor Vehicle Report) within established company guidelines.
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Previous product delivery experience preferred.
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Ability to lift, load, unload and move products weighing up to 75lbs.
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Ability to safely operate job related equipment (i.e. hand truck)
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Good Verbal and written communications
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Good customer service skills.