This role is for 25 hours/week, onsite at Abbott Park, Illinois.
- Planful (Host Analytics) is a tool used by Abbott Nutrition for Financial Planning and Analysis.
- This project involves moving the architecture of Planful from separate Sales and Financial Cubes to a single cube environment, reducing the duplicate maintenance of master data, reducing processing time, and streamlining reporting.
- Project is requesting a change/communications resource with marketing the upgrade, communicating within the rest of the finance organization, and getting the organization engaged in what they are delivering.
- While global in scope, all communications will be written in English, however some end users are ESL and communications need to be clear and easy to read/understand.
Project Deliverables:
- Stakeholder Analysis (a review of who needs what to make the changes and behavior desired)
- Identify all supporting structures (team and sponsors) and how you will leverage these in the process, reinforcing, communicating, or creating awareness around the Planful 2.0 upgrade.
- Communications Plan and Strategy – create a coms calendar, draft communications, and ensure they are reviewed by team. This should be in line with the PM plan.
- Training Plan – working with internal Abbott resource to provide any additional training documentation or job aides leveraging Planful 2.0 content.
- Note: if this requires an instructional designer to create training, we may need to bring in our instructional designers to help.
- Resistance Plan management – identifying where there is resistance and why and create a plan to address it and build engagement around the change.
- Hypercare support – post integration, any additional support needed after go live.
Change Management Profile
Job Description:
- Organizational Change Management (OCM) Lead will play a key role in ensuring all change initiatives associated with IT projects meet objectives by increasing adoption and usage.
- The individual will provide leadership focus on aspects of change, including people, business processes, systems and technology, job roles and organization structural changes.
- OCM Lead will partner with the business/function to ensure organizational change management is integrated into projects, applying a structured change management approach and methodology for the people side of change for business/function.
Skills:
- Leverage change management methodology and apply as appropriate for the business environment, adjusting as needed to ensure focus is on execution and impact for the people-side change driven by a transformation initiative.
- Develop Project OCM Approach and Strategy documents.
- Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
- Develop and execute set of actionable and targeted change management plans, including communication plan, stakeholder management plan, change impacts, & training plan (if applicable)
- Understand, communicate, and contribute to IT organization change program goals & strategies.
- Provide leadership & implement change management process and tools to support change adoption.
- Support the design, development, delivery, and management of communications.
- Lead change impact analyses, assess change readiness and identify key stakeholders.
- Confront and manage conflict in a constructive and timely manner. Highlight issues to the appropriate levels and take ownership to resolve them.
- Establish and maintain relationships with all levels across the company and external partners.
- Conducts change readiness (when applicable), change impact assessments, and post change management assessments to determine effectiveness of communication, training, change implementation and user understanding.
- Gain executive sponsorship, manage stakeholders, define stakeholder impacts, drive stakeholder awareness, guide business engagement (champion /super users)
- Utilize innovative, creative approaches and continuous improvement to drive communications, training, change management and other human resources-related content to improve the absorption and adoption of key messages.
- Support the development of reference guides, FAQs, videos, scripting, workflows, and other documentation to complement training efforts.
- Utilize creative, alternative approaches to traditional classroom training including e-learning, video, and self-directed method.
Experience:
- Experience with major transformational, cultural change programs leading to new capabilities.
- Ability to apply a structured change management approach and methodology for the people-sided change caused by projects and change efforts.
- Experience with organizational design and organizational effectiveness tasks and delivery
- Highly developed communication skills with expertise in producing organization-wide communications, communication strategy, including cascading messages, collateral, talking points, posters, job aids, presentations, etc.
- Experience with project management approaches, tools, and phases of the project lifecycle
- Demonstrated strong leadership skills, excellent active listening skills and ability to work effectively at all levels across the global organization.
Minimum Education:
- Bachelor’s Degree or higher in communications, training, organizational change management or information systems
Minimum Experience / Training Required:
- Extensive experience (at least 5 - 7 years) leading change, communication, and training efforts for multiple global, complex technology implementations
- Prior consulting experience delivering projects and navigating client-facing environments.
- Design Thinking, Culture and Branding/Marketing experience preferred.
- LaMarsh, Prosci, CCMP or other Change Management Certification
Job Types: Full-time, Contract
Pay: $85.00 - $87.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
Experience:
- organizational change management: 5 years (Preferred)
- implement change management process and tools: 5 years (Preferred)
- change impact assessments: 5 years (Preferred)
- Lead change impact analyses, assess change readiness: 5 years (Preferred)
- major transformational, cultural change programs: 5 years (Preferred)
License/Certification:
- Prosci Change Management (Preferred)
Ability to Commute:
- Waukegan, IL 60085 (Preferred)
Ability to Relocate:
- Waukegan, IL 60085: Relocate before starting work (Required)
Work Location: In person