Join our dynamic team as a Controls Field Technician specializing in panels, controls, drives, and programming for pumps and related equipment. In this crucial role, you will be responsible for diagnosing, repairing, and maintaining electrical systems in the field, playing a key role in optimizing operational efficiency and fueling our business growth.
We are seeking a dedicated individual with a robust technical background, outstanding communication skills, and a proactive problem-solving approach. As a part of our team, you will have the opportunity to make a substantial impact on our business trajectory through exemplary service delivery and meaningful customer engagement. If you are passionate about cutting-edge technology and driving excellence in the field, we invite you to join us in shaping the future of our industry.
Just a few of our amazing benefits
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401(k) with company matching structure and vesting as of day one
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Comprehensive Medical, Dental, and Vision insurance
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Company paid employee Life Insurance
- Paid Time Off
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10 Paid Holidays
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Flexible work environment
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Team oriented work environment with company events
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Competitive wages
Job Responsibilities
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Install, maintain, and repair electrical panels and equipment for pumps, ensuring optimal functionality.
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Use expert knowledge in panels, controls, drives, and programming to diagnose and troubleshoot efficiently.
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Communicate professionally with customers, explaining work performed and making repair recommendations.
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Adhere to project scopes diligently, executing tasks with precision and professionalism.
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Safely and efficiently execute tasks within deadlines, leaving work sites clean and secure.
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Promote services and identify sales opportunities to contribute to business growth.
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Complete accurate and timely paperwork, including photos and time logs.
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Support startup and commissioning of new equipment to ensure performance.
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Educate non-technical individuals on technical concepts effectively.
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Minimize callbacks by delivering quality service.
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Proactively sell service and preventive maintenance solutions.
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Achieve productivity and revenue targets per call.
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Maintain high customer service scores.
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Submit service tickets, reports, and pictures promptly and accurately.
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Prior experience in a technician role or supporting controls and panels.
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Maintain professionalism in handling stressful situations and prioritizing customer satisfaction.
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Adapt to changing schedules and environments, occasionally involving travel.
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Demonstrate autonomy, motivation, and effective self-management.
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Proficiently read electrical schematics, adhere to codes, and prioritize safety standards.
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Quickly absorb new information and technologies, staying updated with industry advancements.
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Utilize computer software and mobile apps effectively for documentation and communication.
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Foster a collaborative team spirit and contribute positively to shared goals.
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Exhibit punctuality, reliability, and adherence to job schedules.
At STH, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
All qualified applicants will receive consideration for employment without regard to any of these protected classifications. If you require assistance or an accommodation during the application process, please let us know.
We believe that diversity of backgrounds, experiences, and perspectives enhances our ability to create innovative solutions and better serve our customers. Join us in our mission to build a diverse and inclusive workplace where everyone feels valued and empowered.
At STH, we empower our employees to RISE to their fullest potential by embracing our core values acronym:
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Respect: We treat everyone with dignity and fairness.
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Integrity: We act ethically and honestly in all our interactions.
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Solutions Provider: We are committed to being our customers solutions provider, we pride ourselves in holding expertise that benefit our employees and customers alike.
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Excellence: We strive for excellence in all that we do, fostering a culture of continuous improvement and achievement; externally and internally.
These values guide us in creating a supportive and collaborative environment where each individual can contribute meaningfully and grow professionally. Join our team and discover the opportunities to RISE with us at STH!