Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Summary
The Client Success Manager position is a hybrid role with responsibilities in both Sales and Relationship Management. We are looking for an experienced professional to assist MEC’s efforts to grow various business lines and to help drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Sales Duties and Responsibilities
- Respond to client and lead inquiries/emails promptly.
- Prepare proposals, contracts (MSAs, SOWs), and other necessary documents.
- Follow up on sales leads at all stages.
Understand and communicate MEC’s service offerings and run discovery calls.
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Relationship Management Duties and Responsibilities
- Handle renewal notifications, emails, and contract amendments.
- Attend and actively participate in client calls and meetings, scheduling as needed.
- Conduct client business reviews for feedback and improvement opportunities.
Pursue identified cross-selling and upselling opportunities for MEC's services.
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General Duties and Responsibilities
- Manage CRM systems for accurate data entry.
- Handle general departmental administrative tasks.
- Communicate with clients for information dissemination and requests.
- Support the Advocate Program including surveys and testimonials.
- Assist in marketing efforts, including content creation and distribution.
Qualifications/Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Industry knowledge – must be proficient in & understand equity comp terminology
- Comfortable with a fast-paced environment and sales deadlines
- Proficiency in MS Office (Outlook, Word, Excel, Powerpoint)
- Proficiency in using a CRM software
- Customer service orientation and negotiation skills
- Ability to build rapport and comfortable selling to senior executives/decision-makers
- Ability to interact with internal departments and clients by email/phone/video
- Strong work ethic
- Impeccable verbal and written communication skills
- Problem-solving skills to propose mutually beneficial solutions
- High degree of accuracy and attention to detail
- Work to be performed primarily from home with flexibility to come into the Gold River office once per week, or as needed for meetings and events
- College degree preferred
- CEP preferred but not required
- Shareworks experience required
Salary & Benefits
Salary: $80k-120k, commensurate with experience
Full benefits package including Healthcare, Dental, Vision, 401K with match, paid vacation, sick time, and annual bonus
About MEC
My Equity Comp provides a fun and relaxed, yet professional atmosphere to work in. We want our employees to love coming to work, so we do everything we can to create an enjoyable environment and tight-knit atmosphere with our team.
As for our business, we are a professional consulting organization that provides services to private and public companies who maintain equity compensation programs for their employees. My Equity Comp provides stock plan administration services to companies who need temporary help or are looking to outsource the stock administration function on a longer-term basis. Additionally, over the last several years, MEC has established itself as the industry leader in Section 6039 IRS Form Filing and mass mailing services.
Services Offered:
- Administration - temporary coverage or partial/full stock plan outsourcing
- 6039 Form Filing – Form 3921/3922 creation, mailing services, and IRS filing
- Database Consulting - audits, conversions, mergers, stock splits
- IPO Services - procedure review, overall preparation for going public
- Project Management - RFP assistance, implementations, bulk transfers
Interested Applicants
If you are a qualified candidate, please send your resume to careers@myequitycomp.com. Please include a cover letter stating your availability and salary requirements.
This is a remote position.