Host/Host Job Description
Job Summary:
Join our team as a Host/Host where you will play a crucial role in providing exceptional guest service. As the first point of contact for guests, you will create a welcoming atmosphere and ensure a positive dining experience for all patrons.
Responsibilities:
- Greet and seat guests in a friendly and courteous manner
- Manage reservations and wait lists efficiently using Open Table system
- Communicate effectively with guests to understand their needs and preferences
- Maintain cleanliness and organization of the host stand and lobby area
- Assist in coordinating with servers and kitchen staff to ensure timely seating and service
- Uphold hospitality standards by providing assistance to guests as needed
- Handle phone inquiries with professionalism and proper phone etiquette
- Support guest relations by addressing any concerns or special requests promptly
Experience:
- Prior experience in customer service or hospitality is preferred
- Familiarity with Open Table or similar reservation systems is a plus
- Strong communication skills to interact effectively with guests and team members
- Ability to multitask in a fast-paced environment while maintaining a positive attitude
- Willingness to help out in various areas of the restaurant as needed
Benefits:
- Competitive pay based on experience
- Opportunities for growth within the hospitality industry
If you are passionate about delivering exceptional service and creating memorable experiences for guests, we invite you to apply for the Host/Host position with us. We look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: No more than 35 per week
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
- Upscale casual restaurant
Shift:
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Nashville, TN 37219 (Required)
Ability to Relocate:
- Nashville, TN 37219: Relocate before starting work (Required)
Work Location: In person