Come join our friendly team at Holiday Inn Express in Venice!
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Process payments and maintain accurate records of guest interactions
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
Qualifications:
- Excellent phone etiquette and communication skills
- Strong hospitality and customer service orientation
- Ability to handle difficult situations with patience and professionalism
- Strong problem-solving skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Knowledge of hotel management systems and procedures is a plus
- Previous experience in guest services or hospitality management is preferred
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Please submit your resume highlighting your relevant experience for consideration.
Job Types: Full-time, Part-time, Seasonal
Pay: $15.00 - $17.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid time off
- Professional development assistance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- Night shift
- On call
- Rotating weekends
- Weekends as needed
Work setting:
Application Question(s):
- Are you willing to work rotating shift?
Ability to Commute:
- Venice, FL 34292 (Required)
Work Location: In person