Duties:
- Provide exceptional client services via email, and phone
- Utilize email etiquette to ensure positive client interactions
- Analyze client needs and provide services and resolve issues in a timely and professional manner.
- Follow up with clients or provide additional information
- Perform data entry and maintain accurate client records
Qualifications
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively.
- Previous experience in an office setting is preferred.
- Proficient in using Microsoft Word, data entry and client records management, experience with Excel preferred.
At our company, we value our clients and strive to provide the best possible service. You will play a vital role in ensuring client satisfaction and maintaining positive relationships.
We offer a supportive work environment, competitive pay, and opportunities for career growth.
EEO/AAP
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Paid training
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Jasper, IN 47546 (Preferred)
Ability to Relocate:
- Jasper, IN 47546: Relocate before starting work (Required)
Work Location: In person