Overview:
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.
Duties:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Qualifications:
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Hands-on experience with office equipment (e.g., printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
Nice-to-Have Skills:
- Proficiency in phone etiquette
- Familiarity with computerized systems
- Ability to file documents electronically efficiently
- Experience transcribing information accurately
- Prior customer support experience
- Background as a Medical Receptionist or Rehabilitation receptionist
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Language:
Ability to Commute:
- Bronx, NY 10457 (Required)
Work Location: In person