Housing Case Manager- Armitage
2755 W. Armitage Ave.
Chicago, IL, 60647
Full-time, non-exempt
Healthcare Alternative Systems, Inc. (H.A.S.) is a 501 (c) 3 non-profit organization providing behavioral health services to Chicago and the surrounding communities. We offer a continuum of programs addressing substance abuse, mental health, adolescent issues, family relationships, and more. Every year, H.A.S. serves over six thousand individuals.
Benefits:
- Competitive hourly salary
- Health insurance (PPO, HMO)
- Paid time off
- Dental insurance
- Vision insurance
- Flexible spending account (FSA) / Health savings account (HSA)
- Life insurance- Paid by H.A.S.
- Short Term Disability - Paid by H.A.S.
- Long Term Disability - Paid by H.A.S.
- CEU eligible on-site trainings
- Supervision
- $200 Professional Development
ESSENTIAL FUNCTIONS:
Under the direct supervision of the Program Coordinator, this position is responsible for offering comprehensive housing and case management services to a caseload of individuals and families. The Housing Case Manager provides client-centered and low-barrier care to participants and their households for the duration of their time in the program.
RESPONSIBILITIES:
- Manages a caseload of participants to ensure adequate services are being provided to assist participants with meeting their treatment needs.
- Sources and creates linkage with the community resources/landlords to access housing opportunities for clients.
- Assists clients in entire housing search process, including identifying appropriate units in communities of client’s choice, accompaniment to univ viewings, applications, and lease signings.
- Assists clients in establishing a housing expenses budget.
- Assists clients with move-in plan and furnishings of unit plan.
- Assists clients in setting up utilities as needed.
- Links participants to needed and available community resources including legal, medical, housing, transportation, mental health, financial, etc.
- Provides ongoing supportive and/or case management functions in accordance with the problems, needs, and the strategies identified within the service/treatment plan in order to help the participants to achieve the stated goals and objectives.
- Provide crisis management services as needed to caseload, including for mental health crises, tenancy issues, and other types of client-identified concerns.
- Connect participants to appropriate alternative housing resources to support successful transition from the program, depending on acuity and other available resources.
- Documents all service contacts on a timely basis including face-to-face interviews, collateral and networking contacts, correspondence and maintains the case records in accordance with agency and regulatory standards and requirements.
- Collaborate with the treatment team to ensure compliance and to work toward improved participant outcomes.
- Provides anti-stigma education to the community and individuals dealing with mental illness and/or substance use disorders as well as information on prevention, treatment, and recovery for participants.
- Meets regularly with the Program Coordinator as a means of enhancing professional growth, reviewing and processing the provision of case management services, and dealing with appropriate administrative issues.
- Maintains a networking relationship with community agencies, clinics and supportive services for referrals/linkages and ancillary services.
- Provides specific case management support, services, and documentation associated with any private or public grants.
- Performs other duties as assigned by the Program Coordinator.
Housing Case Management Qualifications:
- Work will require traveling and will require the candidate to be onsite.
- Strong organizational, communication, and critical thinking skills, including the ability to work as part of a collaborative treatment team.
- Basic knowledge of computer keyboard.
- Bilingual/Bicultural is preferred (English/Spanish).
- Must be flexible with hours to accommodate participant needs.
- Possession of valid Illinois Driver’s license and willingness to use personal vehicle in course of employment, including transportation of participants.
- 100/300/100 Automobile Insurance.
- H.A.S. requires all staff to work onsite.
Education and Experience Requirements
- GED/High School Diploma.
- Have two years of case management experience in a non-profit setting.
- Knowledge of housing and homeless services in Chicago is strongly preferred.
EOE