The Cleveland Skating Club seeks a dynamic and energetic Catering and Events Manager to deliver exceptional member and private events. The position focuses on effectively leading the Club’s events and social calendar initiatives with creativity, strategy, and passion. The mission is to manage event planning from conception through execution, ensuring memorable experiences for our members.
This individual will manage member and guest inquiries, oversee various administrative tasks related to Country Club activities, and help plan and implement a robust social and recreational activity calendar. This position offers valuable experience in a busy events environment and is ideal for someone passionate about the events industry. Join our team and provide exceptional service to our members!
Job Responsibilities:
- Collaborate with the Director of Food and Beverage to oversee service during all banquets and events.
- Ensure the accuracy of Banquet Event Orders (BEOs).
- Manage weekly BEO meetings to discuss upcoming events with department heads.
- Submit completed member event BEOs to the Marketing Coordinator 30-60 days in advance for marketing purposes.
- Enter and update all weekly events at the Club in the Northstar system.
- Work with the Executive Chef to determine pricing, menus, and other event details.
- Assist members with menu selections and event planning, including banquets and luncheons.
- Verify details on BEOs, confirm start times, pricing, and registration, and complete all event invoicing and billing.
- Coordinate all events and related functions and facility tours.
- Promote service and banquet sales to members through visibility and good relations.
- Ensure the banquet team delivers services that accurately represent the Club’s image.
- Work closely with Food and Beverage Director to ensure smooth operations, clear communication, staff training, and other projects.
- Assist in creating new and innovative Club events with the Food and Beverage team and the Member Engagement Committee using Club events as marketing tools.
- Ensure proper setup for board meetings and committee meetings.
- Implement policies and procedures for the catering and events department.
- Oversee the appearance, upkeep, and cleanliness of all food and beverage equipment and facilities.
- Work nights, weekends, and holidays as required.
- Track the physical inventory of all banquet tables, chairs, décor, miscellaneous supplies, and the weekly linen rental order.
- Act as onsite coordinator to ensure the standards are delivered effectively and professionally for all events.
- Maintain RSVP list for upcoming and during special events.
Candidate Qualifications:
- A combination of education, training, or experience that provides the required knowledge, skills, and abilities. A college degree in Hospitality Management and/or Culinary Management is preferred.
- At least two years of experience in Food & Beverage and Hospitality, preferably at a Country Club or Hotel.
- Strong knowledge of the Northstar POS system is preferred.
- Strong leadership and team motivation skills.
- Ability to achieve positive guest relations and maximize guest satisfaction.
Physical Demands:
- Ability to grasp, lift, carry, or transport up to 50 pounds.
- Frequently standing, walking, reaching, stooping, kneeling, crouching, or crawling.
- Perform job duties while exposed to outside weather conditions.
- Moderate noise level in the work environment.
- Ability to express and exchange ideas clearly and quickly.
- Visual acuity to ensure accuracy, neatness, and thoroughness of work. Benefits
- The successful candidate can anticipate a compensation and benefits package commensurate with ability, experience, and performance.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Nights as needed
- Weekends as needed
Experience:
- Events management: 2 years (Required)
- Club or Hotel: 2 years (Required)
Ability to Commute:
- Shaker Heights, OH 44120 (Preferred)
Ability to Relocate:
- Shaker Heights, OH 44120: Relocate before starting work (Required)
Work Location: In person