DEPOSIT OPERATIONS / AP SPECIALIST
DEPARTMENT: Finance
REPORTS TO: Chief Financial Officer
SUPERVISES: None
CLASSIFICATION: Nonexempt
LAST REVISED: April 2024
POSITION SUMMARY: The purpose of the position is to provide support to the Finance and Accounting team by answering customer phone calls and assists with questions, troubleshooting, and account servicing issues and handling the full cycle of AP disbursements, using Prologue AP System.
Deposit Operations Specialist Primary Accountabilities and Responsibilities:
1. Advances and supports the Bank’s Mission and Core Values through words, behavior, and appearance.
2. Readiness to embraces change, new technology, to current banking technology and regulations.
3. Services customers and internal team members on ATM and debit card services, wire services, cash letters, internal accounts, and related deposit operations functions in person, via telephone or email.
4. Assists in researching of Bank and customer information and requests (internal and external) including any errors on all types of customer accounts, internal bank accounts, general ledger, funds verifications, processing exceptions, or assisting with periodic or agency audit requests.
5. Processes overdrafts, stop payments, all non-posts, qualified return items, and related activities.
6. Assists individual and business customers cash management needs with electronic banking services as needed.
7. Performs daily balance and maintenance of internal accounts.
8. Verifies accuracy of work. Compares data entered with source documents. Review error and maintenance reports and makes corrections as appropriate. Scans, catalogues and files invoices, source documents, reconciliations, and helps to maintain required logs.
9. Remains highly informed on current Bank policy, related rules, and regulations, and strives to remain in compliance with all applicable banking regulations.
10. Ability to communicate in a courteous and professional manner in-person, over the phone, and via email.
11. Ability to work in a team environment.
12. Proficient in MS Office software.
Account Payables Specialist Primary Accountabilities and Responsibilities
1. Ensure an accurate and timely month and year-end close for Accounts Payable.
2. Prepare daily and monthly reconciliations as well as external report requests, as necessary.
3. Ensure invoices are verified, approved, and entered in a timely manner.
4. Responsible for weekly check run, with approval of the Manager, to ensure timely payments to vendors.
5. Work to resolve any discrepancies with invoices.
6. Respond to all inquiries by vendors to resolve issues in a timely manner to ensure good vendor relations.
7. Provide support for Management and other departments, as appropriate.
8. Strong customer service skills.
9. Organizational, planning, and interpersonal skill set required.
ROLE QUALIFICATIONS:
Education
- High school diploma or general education degree (GED) required.
- Associate degree in accounting preferred.
Experience
- A minimum of 1 year of accounting, customer service, and/or administrative support experience is strongly desired.
WORKING CONDITIONS:
Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal banking hours. Unscheduled evening and weekend work may be needed occasionally to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel may be required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the organization at appropriate functions.
GENERAL NOTICE:
This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Accounting: 1 year (Required)
- Accounts Payable: 1 year (Required)
- Banking: 1 year (Required)
Work Location: In person