Responsibilities:
- Greet and assist customers in a professional and friendly manner
- Provide information about rental options, rates, and policies
- Process rental agreements and collect payments
- Maintain accurate records of rental transactions
- Conduct vehicle inspections before and after rentals
- Address customer inquiries and resolve any issues or complaints
- Promote additional services or upgrades
- Assist with inventory control and ensure vehicles are properly maintained
- Perform vehicle inspections and note any damage or major cleaning issues
- Maintain cleanliness of work environment
- Transport customers to and from shuttle depot
- Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned.
Qualifications:
- Previous experience in a customer service role, preferably in the rental industry
- Strong market knowledge and understanding of rental procedures
- Excellent front desk and communication skills
- Ability to speak multiple languages is a plus
- Proven sales management abilities
- Proficient in administrative tasks and record keeping
- Basic retail math skills for processing payments and calculating rates
- Exceptional organizational skills to manage rental schedules and paperwork
- Outstanding customer service skills to provide a positive experience for clients
- Must be able to sit or stand for long periods
- Applicants must be at least 21 years of age and possess a valid CA driver's license with at least two years driving experience
We offer competitive pay, opportunities for growth, and a supportive work environment. Pay is based on $16.78 per hour minimum wage plus bonus. If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Rental Agent!
Job Types: Full-time, Part-time
Pay: $2,000.00 - $7,000.00 per month
Expected hours: 20 – 35 per week
Benefits:
Compensation package:
Schedule:
- Evenings as needed
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- car rental: 1 year (Required)
- Sales: 1 year (Required)
- driving: 2 years (Required)
License/Certification:
- CA Driver's License (Required)
Ability to Relocate:
- Los Angeles, CA 90045: Relocate before starting work (Required)
Work Location: In person