Hourly Shift Manager
Hi and Welcome to J’MZ,
We are creating a Drink Hub with a vision that Joyful MouthZ create Joyful MemorieZ which is only possible to deliver only if we have a Team which has people who are Collaborative, Excellent Communicators, Team Players and most importantly of all in our case Guest Oriented.
All of us strive everyday to deliver a WOW Guest Experience which is 2nd to none on the Block while creating beverages which satisfy the palates creating a memory which craves to come back again and again.
We are a Drink Hub which attempts to create beverages and food which are eye soothing, mouth drooling and craveable. By applying to join this team, you become a part of a new wave as we are trying to create a new segment by becoming one stop destination to satisfy cravings for all age groups and various lifestyles.
The success of a business is the team and its leaders. We are led by professionals from within the industry who understand what is required to create a successful team where everyone grows, as the Growth of an Individual is the growth of the Organization.
Qualifications:
- A Team Player who enjoys to interacting with People to create a rapport which will encourage them to come back.
- You should be a Collaborator and a Support to help the team WIN.
- Creating a WOW Guest Experience which they can brag about receiving to everyone known.
- You should always be a student willing to learn, adapt and deliver as our industry is ever evolving with newer and greater recipes.
- You should possess excellent communication skills, while keeping cool and calm in a fast-paced high energy work environment.
- Can handle a guest transaction from taking the orders, ringing it up, making and delivering it to our Guests.
- Maintain regular and consistent attendance and punctuality.
- Available to work flexible hours that may include early mornings, evenings, weekends, night and/or holidays.
- As a part of guest experience cleanliness is very important for us to ensure that our team is maintaining their respective stations in a clean and orderly manner.
- Meet and Follow our Standard Operating Policies which include providing beverages and food products, cash or credit cards handling and store safety and security.
- Engage with and understand our customers including discovering and responding to customers’ needs through clear and pleasant communication.
- Ability to learn, understand and carry out verbal and written instructions and request clarification when needed.
- Ability to create relationships as part of working together as a team and have great interpersonal skills.
- Ability to learn, understand and carry out verbal and written instructions and request clarification when needed.
- Ability to create relationships as part of working together as a team and have great interpersonal skills.
- Previous experience in retail, customer service, or other related fields
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Strong leadership qualities
- Must be 18 or older to apply
- 1-2 years of previous restaurant experience or customer service experience required.
- Able to lift or move 50lbs and stand on feet for the whole shift while twisting, bending and turning to perform job responsibilities.
Responsibilities:
- Manager and Supervise the team along with all aspects of the café during assigned shifts
- Ensure smooth operations and efficient workflow.
- Train, mentor and motivate team members.
- Adjust daily schedule for shift personnel to ensure optimal efficiency
- Train and evaluate employees
- Handle customer inquiries, concerns and complaints in a professional manner.
- Ensure compliance with health and safety regulations
- Collaborate with the management team to develop strategies for improving overall performance
- Ability to multitask and work in a fast paced environment.
- Knowledge of food handling and interpersonal skills.
Pay :
From $17.00+ per hour based on experience.
Expected Hours :
25-40hours per week
Benefit:
- Employee Discount when on Shift
- Flexible Schedule
- Paid Training
- Weekly Pay
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 15 – 35 per week
Benefits:
- Employee discount
- Paid training
Experience level:
Restaurant type:
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person