Retail Associate
Department: Retail Operations
Work Location: Harris Center - 109th & Blondo
Employment Status: Part-Time
Pay Range: $13.10
JOB SUMMARY
This is an entry level retail position that will provide quality customer service to Goodwill store customers and donors. Stocks, rotates, and processes goods while maintaining an attractive store environment.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Greet and assist customers and donors in a courteous, professional, and helpful manner
- Attend to dressing rooms and return merchandise to sales floor
- Place donations in the store in a safe and attractive manner, according to company standards
- Salvage store items that have not sold within predetermined time frame or as instructed
- Stock product on shelves, racks and on sales floor, ensuring the sales floor is fully stocked with new product at all times during hours of operation
- Clean inside retail floor area, organize shelves and racks, pick up trash, put away carts or racks, etc.
- Remove excess hangers from register area and place in designated hanger storage area
- Provide general custodial services
- Meet or exceed the attendance expectations for this position
- Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
- Other duties as assigned
INDIVIDUAL DEVELOPMENT & INTERPERSONAL SKILLS
- Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop.
- Working relationship with supervisor and co-workers.
- Must have the ability to work as part of a team.
- Must be a positive role model for co-workers/programs participants and customers.
ORGANIZATIONAL DEVELOPMENT
- Educate customers and the community about the mission and vision of the organization.
- Demonstrate the Goodwill core values through actions and words.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities are able to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
- GED or High School Diploma preferred
- Customer service experience preferred
CERTIFICATES, LICENSES, REGISTRATIONS
KNOWLEDGE, SKILLS, AND ABILITIES
- Must be able to work flexible hours as required in order to meet operational needs of the store
- To be a high-energy, positive contributor.
- To bring a sense of urgency.
- Desire to work hard and perform well with dedication and great work ethic.
- Communicate effectively with managers, supervisors and other associates.
PHYSICAL DEMANDS
Medium
Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Involves walking or standing most of the time with a degree of pushing and pulling.
WORK ENVIRONMENT
Moderate
Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)