Location: Remote, USA
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns.
About the Role:
Want a casual work environment filled with energy, creativity, and a fast pace? Wiley Professional Learning (a division of John Wiley & Sons) balances the benefits of working for a big company with the fun and creativity of working in a smaller, entrepreneurial organization!
We’re looking for curious and collaborative people to join our growing team. The Professional Learning team creates products and services to help people become more effective in their workplace and achieve career success. Our products include Everything DiSC®, The Five Behaviors®, and PXT Select™. We go to market through an Authorized Partner network of trainers, coaches, and consultants who use our branded solutions to bring value to their trusted advisor relationships within organizations.
As a Trainer, you will play a key role by providing education and support to our Partners and their clients, ensuring they are knowledgeable about our products and solutions and are successful using them in their businesses. The Trainer is responsible for delivering education and certification courses. This includes collaborating with colleagues to identify needs, design content, and deliver courses. The Trainer also provides facilitation advice and support to Practitioners about how to use Wiley products to meet organizational needs.
How you will make an impact:
- Educating and supporting our Partners and their clients via virtual and in-person courses and 1:1 as needed
- Building relationships with our Partners, coaching and advising them to build their success
In-the moment problem-solving, support, and education on our tools, technology, and services
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What we look for:
- Minimum of four years’ experience delivering educational training
- A strong understanding of the L&D industry with solid knowledge of adult learning principles
- Two or more years’ experience delivering virtual training
- Bachelor’s Degree
- Proficient in the use of Microsoft Office Suite (Excel, Outlook, Teams, Word, PowerPoint)
- Self-starter with the ability to work independently
- Ability to work well with a wide variety of people in an often fast-paced and hectic environment
- Highly effective oral and written communications skills
- Highly motivated to give excellent customer service
- Advanced facilitation and training skills
- Agility: Can manage effective delivery of multiple courses on different topics
- Emotional intelligence
- A passion for working with people
- An exceptional education and service mentality
- Excellent problem-solving skills
- A team-oriented approach, with a collaborative nature
Proficiency with technology, and are willing to master new tools
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About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world’s most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today’s biggest obstacles into tomorrow’s brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers’ steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual’s status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley’s good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the UK, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for UK, Canada and USA based roles.
When applying, please attach your resume/CV to be considered.
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