Overview:
We are seeking a Night Auditor to join our team at a hotel in the hospitality industry. The Night Auditor will play a crucial role in ensuring the smooth operation of the hotel during the night shift.
Duties:
- Perform front desk duties such as check-in and check-out procedures during the night shift.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Conduct night audit procedures to reconcile daily transactions and prepare reports for management.
- Ensure the security of the premises by monitoring surveillance cameras and performing regular property walks.
- Assist with any guest services or operational tasks that may arise during the night.
Skills:
- Experience in front desk operations and hospitality management.
- Strong guest service skills with a focus on guest relations.
- Knowledge of hotel management systems and phone systems.
- Bilingual proficiency is a plus for effective communication with diverse guests.
- Excellent phone etiquette and communication skills.
- Ability to work efficiently in a fast-paced environment, especially during night shifts.
- Familiarity with resort operations is advantageous.
Job Types: Full-time, Part-time
Pay: $13.50 - $15.50 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
- Free parking
Schedule:
- 8 hour shift
- Holidays
- Nights as needed
- On call
- Overnight shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Oklahoma City, OK 73104 (Required)
Ability to Relocate:
- Oklahoma City, OK 73104: Relocate before starting work (Required)
Work Location: In person