We are looking for a customer-oriented, experienced and motivated Customer Service Representative to join our team! As a Customer Service Representative, your main duty will be to focus on the success and growth of our existing customers and supporting all customers in a professional manner. If you love helping people and are customer-centric, you will also love this job!
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Educate our customers about our products and services
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Resolve questions and service issues for customers
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Determine opportunities for new sales
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Sell products to established customers through up-selling and cross-selling
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Identify and act as a company ambassador at all times
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Previous customer service experience preferred
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Demonstrated ability to provide outstanding customer service
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Ability to handle difficult customer situations
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Strong interpersonal and communication skills
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Critical-thinker and problem-solver
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Ability to work with minimal supervision