The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.
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Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
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Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
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Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
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Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
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Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
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Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
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Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.
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Interpersonal Skills
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Self-Management
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16 years of age or older
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Successful completion of all required background screenings
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Strong verbal and written communication skills
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Ability to multi-task
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Previous retail sales experience
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Computer and cash register skills
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Must be able to stand and walk for extended periods of time
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Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
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Must be able to lift or team lift objects up to 50 lbs., with or without assistance
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Must be able to communicate using speech, sight, and sound with or without an assistive device
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Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job