RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.
Schedule: Monday to Friday
Hours : 8am to 5pm
Pay: $17/hr
Key Responsibilities:
Responsible for making payments to Insurance Carriers on behalf of Banks for escrow payments on mortgages.
Maintain a positive, empathetic, and professional attitude toward potential customers at all times.
Reach out to potential customers through various channels.
Knowledgeable in our products and services.
Ensure daily performance goals are met.
Keep records of customer interactions, transactions, comments, and complaints.
Communicate and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the outbound sales process.
Skills & Abilities:
- Pleasant, calm demeanor on the phones
- Ability to speak confidently
- Excellent command of the spoken English language
Education & Experience:
- High School Diploma or a minimum of three (3) years in a similar role
For immediate consideration, please email your resume to Darilys.gutierrez@remx.com with the subject as “Knoxville”.