Concierge Job Overview:
Join our team as a Concierge and become an integral part of our hospitality services. We are looking for a dedicated individual with exceptional guest relations skills to provide top-notch customer service. If you have experience in front desk operations, excellent phone etiquette, and a passion for delivering outstanding guest experiences, we encourage you to apply for this rewarding position.
Concierge Duties:
- Welcome and greet guests in a friendly and professional manner
- Assist guests with inquiries, reservations, and special requests
- Provide information about hotel amenities, local attractions, and dining options
- Coordinate guest services such as transportation arrangements and bookings
- Handle guest complaints or issues promptly and effectively
- Maintain a neat and organized front desk area
Concierge Qualifications:
- Proven experience in guest services or hospitality industry
- Strong customer service skills with the ability to handle various guest situations
- Proficiency in phone etiquette and communication skills
- Multilingual abilities are a plus
- Knowledge of hotel operations and services
- Excellent time management skills to handle multiple tasks efficiently
Joining our team as a Concierge offers a fulfilling opportunity to engage with guests, showcase your hospitality expertise, and contribute to creating memorable experiences. If you are personable, detail-oriented, and thrive in a fast-paced environment, we look forward to receiving your application.
Job Type: Temporary
Pay: $20.00 - $22.00 per hour
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
Ability to Commute:
- Los Angeles, CA 90024 (Preferred)
Ability to Relocate:
- Los Angeles, CA 90024: Relocate before starting work (Required)
Work Location: In person