Service Advisor
The ideal candidate for this position has a high school diploma or GED, some post-secondary automotive training, however we will also train someone with no experience. He or she has an unrestricted driver's license and a clean driving record, and has a strong customer service performance record. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.
Requirements:
- Maintain Customer Service Index (CSI) rating as set by dealership service manager
- Fast-Paced while being able to multi-task
- Must enjoy helping customers in a polite and energetic way
- Effectively communicate to the customer the timeline of repair and maintenance
- Document repair and maintenance changes on repair order in the approved manner
- Resolve customer complaints and questions
- Professional organizational skills and communication skills
- Spanish speaking is a plus!!!
Qualifications:
- Minimum high school diploma or GED equivalent required
- Excellent customer service skills
- Ability to be analytical and multi-task
- Ability to work with little supervision
- Self-motivated enthusiastic presence in a team environment
- Strong written and communication skills
- Consistent and stable work history
- Valid driver’s license and clean driving record
- Professional appearance and work ethic
Compensation:
100k + uncapped earning potential, Start-up Guarantee for qualified applicants
BENEFITS
- Fast paced work environment
- Paid training and development
- Career growth opportunities with management potential
- Medical and dental coverage available after orientation period
- Paid vacation
- 401(k)
Job Type: Full-time
Pay: $4,500.00 - $12,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Day range:
- Monday to Friday
- Rotating weekends
Shift:
License/Certification:
- Driver's License (Required)
Work Location: In person