SUMMARY: The SSVF Case Manger position is responsible for working with clients and families program to help them find and obtain stable housing.
DUTIES AND RESPONSIBILITIES:
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Works collaboratively with families and individuals experiencing homelessness to help them establish housing goals and obtain independent housing.
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Provides clients with appropriate housing opportunities.
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Assists clients with navigating the administrative bureaucracy surrounding housing, such as obtaining necessary paperwork and completing required applications and forms.
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Establishes and maintains relationships with landlords and property management companies to facilitate better identification of available housing opportunities.
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Ensures required case management documentation and forms are completed.
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Creates case notes, track, and monitor clients’ progress to provide support and ensure their housing goals are met.
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Works with property owners and representatives to obtain required documents in support of financial assistance requests.
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Views, inspects, and evaluates potential housing locations to ensure they are well-maintained and appropriate for client habitation.
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Travels as required.
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Performs other related duties as assigned by management.
QUALIFICATIONS:
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Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
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Computer skills required: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); and Keyboarding.
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Other skills required:
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3+ years of case management experience with Rapid Rehousing, Housing First, or other federal housing program preferred.
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Knowledge of general principles and approaches for providing services to individuals and families experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement.
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Knowledge of HUD programs, resources, opportunities, and regulations.
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Knowledge of local community programs, resources, opportunities, and regulations.
COMPETENCIES:
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Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
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Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
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Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
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Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
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Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.