About us
We are professional, agile, innovative and our goal is to provide exceptional service to our existing client base and grow aggressively.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
- Work-from-home days
Licensed Insurance Agent - Customer Service
Job Summary: We are seeking a dedicated and experienced Licensed Insurance Agent to join our customer service team. The ideal candidate will have a strong background in insurance, excellent communication skills, and a passion for helping clients understand and manage their insurance needs. This role involves providing top-notch customer service, resolving inquiries, and ensuring clients are fully informed about their policy options and coverage.
Key Responsibilities:
- Provide exceptional customer service to policyholders, addressing inquiries and resolving issues promptly and professionally.
- Educate clients about various insurance products, policy options, and coverage details to ensure they make informed decisions.
- Assist clients with policy changes, renewals, and questions.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Collaborate with the sales team to identify opportunities for cross-selling and upselling additional insurance products.
- Stay up-to-date with industry trends, regulations, and company policies to provide accurate information to clients.
- Handle sensitive information with confidentiality and adhere to all regulatory requirements.
Job Type: Full-time
Pay: $44,000.00 - $45,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Supplemental pay types:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
License/Certification:
- Insurance Producer License (Required)
- Life Insurance License (Preferred)
Ability to Commute:
- Exton, PA 19341 (Required)
Ability to Relocate:
- Exton, PA 19341: Relocate before starting work (Required)
Work Location: Hybrid remote in Exton, PA 19341