4th Avenue Cleaners is currently seeking a part-time Customer Service Representative. Must have evenings and weekends available. Must be friendly, energetic, have excellent communication skills, able to work in a fast paced environment, be detail oriented and have proficient computer skills.
- Greet and assist all walk-in customers in the store.
- Meet, greet and assist all valet drive-up customers at their car.
- Sort and examine garments, tagging those that may need hand spotting, or stain treatment.
- Mark-In incoming customer orders: identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized system.
- Assist customers with cleaning, stain and finishing needs and/or questions.
- Consistently ensure cash drawer accuracy.
- Follow Company’s protocol for new customer sign-up.
- General housekeeping to support a benchmark store appearance.
- Have a great attention to detail.
- Other duties as assigned.
- Lifting of up to 20-30 pounds of fabric.
Benefit Conditions:
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
COVID-19 Precaution(s):
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Communication method(s) used:
Hours per week:
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants under 18 years old, provided it is legally allowed for the job and location
- Open to applicants who do not have a high school diploma/GED
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 8 – 25 per week
Benefits:
Experience level:
Shift:
- 4 hour shift
- Evening shift
- Morning shift
- Rotating shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person