Sam Boswell Honda in Gadsden, AL is under new management and seeking an EXPERIENCED Service Manager to manage the activities of our High-Volume Service Department, meet performance targets, and ensure exceptional customer service is practiced. Ideal applicants will have excellent managerial and leadership skills in a high-volume setting, experience in achieving profitability, and high levels of customer and employee satisfaction and retention. Apply now for this great opportunity! The sky is the limit!
Sam Boswell Honda is committed to an amazing work environment, superior customer service, community involvement, and military appreciation. We appreciate our employees and invest in their success!
Responsibilities - Automotive Service Manager:
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Manage an efficient and profitable high-volume auto dealership Service Department
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Responsible for the overall service department's production.
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Manages, hires, and supports technicians, service advisors, and support personnel.
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Solves problems and meets predetermined service and sales objectives
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Supervises service department personnel in accordance with policies and procedures
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Ensures processes are in place in order to evaluate staff, workflow, and customer service
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Creates work schedules and maintains proper accounting of service technicians' productivity
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Oversees employee training and development
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Ensures a safe working environment and proper maintenance and repair of all equipment.
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Sets department goals and objectives
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Oversees and analyzes department performance and identifies areas that need improvement.
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Develops action plans to improve performance.
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Ensures consistent follow-ups to increase customer loyalty and CSI
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Ensures maintenance and repairs are performed correctly by conducting spot checks on jobs
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Manages the department in accordance with company and manufacturer requirements
Qualifications - Automotive Service Manager:
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Auto Dealership Service Manager experience and financial and business acumen
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Excellent managerial and leadership skills, goal-oriented, and self-motivated to succeed
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Excellent customer service and communication skills
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A strong work ethic and positive attitude
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Professional appearance and demeanor
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Analytical with top problem-solving skills
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Valid driver's license and good driving record
We Offer Excellent Benefits:
Up to $180,000+ Performance Driven Potential Income!-
Climate controlled shop
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Blue Cross Blue Shield health and dental insurance
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Vision insurance
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401(k) plan with employer match!
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Short term disability 100% paid by the employer
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Training and continuing education
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Paid Vacation - bring up to 2 weeks from previous job
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Employee appreciation events and more
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Team Honda purchase program
Gadsden, AL is one of the most affordable and desirable places to live in America! It's an AWESOME place, with a friendly, small-town feel, to buy some land and escape 'city' living. Residents enjoy great fishing, boating, hiking, whitewater rafting, golfing and much more!