Returns Associate
Job Duties and Responsibilities
Work hours are M-F 5am-1:30 pm, some overtime is worked same day until 3:30pm
Essential Functions:
A successful Returns Associate will have the following:
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Assist with daily processing of returned merchandise of high performance parts and accessories.
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Will have to identify whether auto parts have been mounted/used.
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Identify auto parts that have not been used and can go back to stock
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Identify auto parts that are returned in different boxes or no labeling that must be repackaged
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Identify auto parts & products that can be resold as “blemished” items
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Follow procedures and internal processes for Returns Department.
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Look up and research past orders to determine which invoices the auto parts were originally purchased on
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Inspect and reconcile quantities returned with that of the return forms and documents.
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Repackage unused auto parts in new packaging so they can be resold
Qualifications:
Skills - Experience and Requirements
A successful Returns Associate will have the following:
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Minimum of 1 years of Returns/Distribution experience.
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RF Scanner experience.
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Excellent Data Entry Skills.
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Car parts knowledge is a must
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Strong interpersonal and teamwork skills.
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Ability to be detail-oriented and a self-motivated team player.
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Able to lift and carry up to 50 lbs. Team lift up to 100 lbs.
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Able to follow directions without constant supervision.
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Able to read and understand shipping documents and labels.
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High School diploma or equivalent required.