Infrastructure Specialist II
POSTING NUMBER 24017
DATE POSTED June 20, 2024 APPLICATION DEADLINE July 3, 2024
DEPARTMENT Information Systems Division/Infrastructure and Operations Section
SALARY $4,417.00 per month. Generous benefit package is also available. Please click here
for more information.
DESCRIPTION Performs the service delivery of computer and network software- and hardware-
related problem solving for the client environment. Able to install and maintain
hardware and software and troubleshoot hardware and software issues. Able to
troubleshoot network hardware, mobile platforms, software, and operating
systems relevant to the client's computing environment. Responsible for all local
and wide area network installations, testing, maintenance, and enhancements of
hardware. Responsible for knowledge transfer to, mentoring of, and development
of cross-training with other staff within the Infrastructure Services Group. Works
closely with vendors on purchasing of, maintenance of, and resolving problems
with computer and network equipment. Works within the infrastructure and
operations section and other groups to design, architect, and implement
computing architectures for clients. Work is performed under general direction
with considerable latitude for exercise of independent judgment.
RESPONSIBILITIES Primary responsibilities for this position include:
- Performs basic repair of desktops and laptops, including Apple and PC
platforms.
- Provides basic problem-solving and resolution expertise in all supported
local and wide area network client computer equipment and software,
including printers, laptops, desktops, mobile phones and tablets, and
wired and wireless network equipment.
- Performs basic monitoring and maintenance of the physical and logical
network infrastructure and connectivity.
- Provides all local and wide area network installations, testing,
maintenance, and enhancements of computer equipment.
- Performs hardware and firmware installations and maintenance of Intel
and AIX blades and servers.