JOB SUMMARY:
The Seasonal Retail Associate is responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate shopping experience for our fans, and maintaining retail standards through back-of-house operations. Seasonal Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team.
The Seasonal Retail Associate will be expected to work a part-time schedule which can include days, nights, and weekends.
General Duties & Responsibilities:
- Greet fans and ask questions to help make their shopping experience an enjoyable one
- Make recommendations based on observations and conversations with fans
- Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience
- Maintain sales floor and/or stockroom standards with an eye to detail
- Process sales transactions via the Fanatics Point of Sale System (POS)
- Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
- Perform additional responsibilities as directed by the management team
Education, Experience, and Requirements:
- Minimum 18 years of age, High School graduate or equivalent
- Past experience working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Availability to work extended hours on game days and during events
- Foreign language skills are a plus
Job Knowledge, Skills, and Abilities:
- Possess a fun, professional demeanor
- Demonstrated ability to build product knowledge of Team/League inventory
- Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
- Ability to maintain high standards of organization and cleanness
- Proven ability to overcome obstacles while maintaining a positive, can-do attitude
- Strong verbal communication skills
Physical Demands:
- Regularly required to sit stand, reach, bend, and move about the facility as needed
- Must be able to lift and carry up to 30 lbs.
- Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if the assigned location is outside of the shop
Job Type: Part-time
Benefits:
Work Location: In person