Job ID: Appointment Scheduler
Location: Henderson
Position Type: Full Time Monday-Friday 8:00am-5:00pm
Experience: 1-2 years’ experience
Desired Education: High School Diploma or equivalent
Position Summary:
This position facilitates the scheduling of patients via telephone in a Call Center environment. Work is performed under the general direction of the Appointment Scheduling Supervisor.
Essential Duties and Responsibilities:
-
Schedule, reschedule and cancel appointments for all physicians and patients
-
Ability to answer multiple phone lines (i.e. external and internal routing requests)
-
Overhead paging
-
Verify Insurance eligibility
-
Verify referral source
Qualifications/Experience:
-
Must have excellent telephone etiquette
-
Call center experience
-
Ability to answer in-bound calls in a timely manner
-
Bilingual preferred