Technician will be supporting Seattle and Renton, WA area.
We are looking for an Audio Visual Technician who can work directly with our customer by providing immediate support to minimize impact to their business. That includes planning, schedule, installing and maintaining approved audio-visual equipment setups for client conference rooms. You will also aid our field team of installers working on projects or supporting executive suites. Must pass a background check and be a US Person.
Skills may include:
· A/V (Audio Visual) and VTC (Video Teleconferencing) components and associated equipment
· Knowledge of video conferencing systems or components such as projectors, screens, TVs, switchers, amplifiers, scalers, digital video systems, touch panels, etc.
· Assisting customers with problems involving the use of company products/services and recommending suitable resolutions accordingly.
· Audio visual system setup
· Familiarity with phone systems
· Service Now or other ticketing system experience
· Must have at least two or more years of experience servicing customers in AV/Conference room support
Desired Qualifications and Skills:
· Familiarity with Crestron devices
· Troubleshoot conference room issues with audio visual components and associated technologies
· Basic knowledge of signal flows
· Ability to walk others through basic troubleshooting and repairs
· Provide end user training and support for deployments
· Microsoft 365 and WedEx experience
· Maintains a professional attitude and appearance while providing excellent customer service
· Maintaining a good work ethic and assist other technicians when needed
· Participates in issue troubleshooting with the objective of root cause identification
· Must have good interpersonal and communication skills
· Ability to work as a Team player
· Ability to work without daily supervision
· Open attitude towards and ability to learn and use new technologies
· Ability to work well under pressure and to meet deadlines as needed
Job Type: Contract
Pay: Up to $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Audo Visual: 3 years (Required)
- Audio Visual Installation: 3 years (Required)
- Crestron Devices: 3 years (Required)
- Webex: 3 years (Required)
- Conference room support: 3 years (Required)
- Microsoft 365: 3 years (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
Ability to Commute:
Work Location: In person