Logistics Inside Sales RepresentativeFull TimeRepresentativeAtlanta Office, Atlanta, GA, USTodayRequisition ID: 1071ApplySalary Range:$24.00 To 33.00 Hourly
About HMM America Shipping Agency:
HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated and other specialized cargo.
HMM is currently ranked in the Top 8 global ocean carriers in terms of service network and market capacity. HMM has formed a global business network of vessels, terminals, railroads, trucks and offices around the world. HMM is highly regarded as one of the world's top integrated-logistics companies with a commitment to operational excellence by our team of industry professionals and state of the art technology.
GENERAL POSITION OVERVIEW
The Inside Sales Representative (ISR) is responsible for supporting Account Executives in order to achieve the Company’s sales goals and targets. The ISR will help secure new accounts and expand the scope of existing customers. Individuals in this group must be dynamic, balancing various facets of their workload through strong organization skills and effectively prioritizing short and long-term tasks.
ESSENTIAL JOB FUNCTIONS/DUTIES
- Communication with accounts, written and verbal
- Rate requests
- Contract creation & amendments, all trades, all directions
- Problem resolution with clients, including interface with internal HMM stakeholders
- Detention & demurrage mitigations
- Production of reports, including sales performance, PIERS and others as required by outside staff
- Professional appearance and behavior at all times
- Performs other duties as assigned.
PERFORMS ON A FREQUENT AND / OR RECURRING BASIS
- Prepare and amend service contracts for Import and Export customers
- Submit rate requests and monitor progress in assistance of sales representative
- Trace containers and monitor progress for customers as required
- Communicate with other HASA departments and DCSC personnel to ensure proper management of customers shipments
- Prepare customer reports as required
- Key contact for VIP accounts
- Assist Sales Representatives in preparation of internal reports as required
- Assisting customers with EDI, Website, Bill of Lading and Credit applications, acceptance and use.
- Assist AHQ Marketing with Customer Coding
ADDITIONAL DUTIES/NON-ESSENTIAL FUNCTIONS
- Participate in sales meetings with account executives; attend industry-related events and client functions hosted by HMM.
- Nothing in this position description restricts management's right to assign or reassign essential and non-essential duties and responsibilities to this position at any time.
QUALIFICATIONSESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES
- Proficient in MS 365 Office Suite (Excel, Word, PowerPoint) and Outlook
- Must have commitment to accuracy and possess basic math skills
- Strong verbal and written communication skills including spelling and grammar
- Position requires quickly learning and utilizing internal programs
- Must be able to meet deadlines
- Must be able to prioritize work assignments
EDUCATION AND EXPERIENCE
- High School diploma or GED required; college degree in related field preferred
- Preferred 1-2 years of experience in shipping.
Job Type: Full-time
Pay: $24.00 - $33.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Desired salary range
- Desired Salary Range?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- 3PL Ocean Carrier: 2 years (Preferred)
Ability to Commute:
- Atlanta, GA 30339 (Required)
Work Location: In person