A named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte’s Fast 50™ in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an independent global business serving mid-size and enterprise clients with our full suite of solutions to assist in smarter territory and quota planning, efficient lead to revenue operations, and the fastest and most flexible way to pay sellers accurately and on-time. We are looking for talented, driven people that can make an impact across our organization.
The primary purpose of the Senior Manager of Customer Marketing at Varicent is to spearhead and execute a comprehensive customer marketing program that deepens engagement with existing customers. This role is important for implementing targeted marketing strategies that expand Varicent's footprint within these accounts through strategic cross-sell and upsell initiatives. The focus will be on enhancing customer satisfaction and loyalty by showcasing the value of Varicent's solutions, facilitating customer success, and ultimately turning customers into heroes and brand advocates.
The results expected from this role include:
- Increased customer satisfaction and retention
- Growth in revenue from existing customers
- Enhanced customer advocacy and public stories
- Successful execution of customer events
- Optimized customer feedback and success
Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com
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