Inputting work orders received into the Filemaker system
- Inputting import, export, and reposition work orders
- Updating order statuses in Filemaker (PN and APT status)
- Verifying work order information such as rates, accessorial (additional) charges, and storage charges
- Scheduling pre-pull of loads in the system for dispatch
- Coordinating appointments with dispatch
- Accept loads and update customer websites
Tracing containers on the rail/port websites
- Using rail websites (CN, CSX, NS, CP, KCS, BNSF, UP) to track container locations and arrival times
- Using port websites to monitor vessel arrivals, identifying when containers are grounded and released
- Update last free day (LFD) once containers have arrived
Following up with customers on deliveries, last free day, earliest return date, and cut-off times
- Confirming and scheduling delivery times with the consignee
- Coordinating pick-up numbers and loading times with the shipper
Generating rates for customers and broker carriers
- Quoting rates plus additional charges (fuel, detention, chassis, and chassis split)
- Ensuring weight of the loads are legal and if carrying Hazmat material
Problem-solving and analyzing customer problems
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Commute:
- Houston, TX 77016 (Required)
Ability to Relocate:
- Houston, TX 77016: Relocate before starting work (Required)
Work Location: In person