Meyer Distributing is looking for a Bilingual Customer Account Manager to join our Arlington team.
Meyer Distributing is a complete wholesale distributor: automotive, RV/towing, outdoor living, marine, and more. With 85+ locations across the country, Meyer services dealers nationwide. Meyer Logistics is a transportation company that serves as the backbone of Meyer Distributing’s shipping network. Meyer Logistics has a fleet of 500+ top-of-the-line trucks. Meyer Distributing & Logistics are driven to perform – come join our team today!
The Bilingual Customer Account Manager is responsible for all inside sales functions including but not limited to inbound/outbound telephone calls and the processing of sales documents and represents Meyer and its interests with the highest regard to customer satisfaction in a professional manner.
Experience:
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Prior automotive parts knowledge and previous sales experience preferred.
Requirements for Bilingual Customer Account Managers:
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Must be bilingual in English and Spanish
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Must have excellent verbal and written communication and telephone skills.
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Must have ability to communicate on the phone 90 percent or more of shift.
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Must understand customer’s current needs and anticipate future customer requirements.
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Must have ability to multi-task, prioritize and manage time effectively.
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Ability to give special attention to detail required.
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Ability to prioritize workload to meet deadlines.
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Planning/organizing and follow up skills —the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans and follows up to ensure compliance.
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This position requires extensive use of a computer. Experience with Microsoft Windows preferred.
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Excellent negotiating abilities.
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Must have strong organizational and problem-solving skills.
Benefits for Bilingual Customer Account Managers:
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Medical
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Vision
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Dental
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Disability
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Life Insurance
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401K with Company Match
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Bi-weekly paydays on Wednesdays
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Paid Holidays
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Paid Vacation
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Personal Days Available
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Up to 20% Employee Discount
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Casual Dress Code
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Health Savings Account
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Introductory & Annual Reviews
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Other Meyer Perks: Tuition Reimbursement, cell phone discounts, rental car discounts, etc.
Bilingual Customer Account Manager duties include but are not limited to:
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Handles a high volume of telephone calls per day, working with existing and new potential customers, taking orders and closing sales
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Sources new sales opportunities through inbound lead follow-up and outbound cold calls
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Processes all calls with efficiency and accuracy. Keeps digital notes of all telephone communications. Verifies orders before processing into computer system
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Ensures that accounts are serviced and maintained in accordance with Company standards
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Recognizes customers buying patterns and promotes possible new product lines
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Contacts key accounts regularly. Routinely contacts prospects to continue to build sales and new customers. Develops and maintains professional relations with customers
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Investigates and resolves all customer issues professionally and reasonably, resulting in conclusions that are acceptable for both Company and customer
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Meets or exceeds sales goals
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Stays current on product knowledge and trends
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Some travel possible as directed by supervisor
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All other duties as assigned
Can't decide what category is best for you? See our variety of options below!
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Traditional Accessories
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Diesel Performance
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High Performance
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Lifestyle/Recreation/Outdoor
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Power Sports
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Collision/Body Shop
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Marine
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Auto Dealership
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Window Tint/12-Volt
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Commercial/Fleet/Snow & Ice Equipment
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RV/Towing
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4X4/Jeep/Off Road/Suspension
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Tire/Wheel
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Exhaust/Undercar
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Industrial Supply
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Lawn & Garden
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