Copier Service Technician
About Nauticon
Nauticon (www.nauticon.com) is a technology leader that proudly serves customers with printing and imaging products, managed IT services, electronic security solutions, and workflow management. Nauticon’s primary core value is “Service First.” All Nauticon team members are expected to exhibit excellent customer service and our customer feedback indicates that we practice what we preach! Imagine working for a company selling cutting-edge technology products that provide competitive benefits, competitive pay, and more. As one of the largest and growing local technology leaders, we want you to join us!
Work Hours: M-F 8am-5pm
Position summary: We are seeking a Copier Service Technician to install, repair, and perform routine maintenance on Toshiba, Xerox, Lexmark, and HP copiers and printers at various customer sites in the MD, DC, and VA area.
Key Responsibilities:
- Assemble and install new copiers and printers
- Accurately diagnose faulty equipment and implement effective repairs
- Follow proper “total call” procedures to ensure that equipment is running optimally
- Provide routine services and proactive maintenance including firmware upgrades
- Maintain and manage car stock inventory of parts and tools
- Provide excellent customer support and service
- Benefits package includes company vehicle and cell phone
Requirements:
- Strong mechanical aptitude, including the skillful use of various common hand tools
- Strong problem-solving skills
- Ability to work independently under minimal supervision
- Excellent customer service and communication skills
- Ability to maintain personal inventory and car stock
- Copier and printer repair experience preferred; salary commensurate with experience
- Networking experience preferred
- Punctual and reliable
- Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations
- Valid driver's license and clean driving record required; company vehicle will be provided
- Ability to pass a background check
- Professional business appearance
- Ability to lift 50lbs
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be an exhaustive list of all responsibilities, duties and skills, nor are these statements intended to create a contract of employment between the employee and Nauticon.
Nauticon is an Equal Opportunity Employer
Nauticon provides equal employment opportunity to all employees and job seekers without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under federal, state or local laws.
Benefits
Nauticon offers eligible employees an attractive benefits package including health care, tuition assistance, 401(k), paid time off and much more.
Job Type: Full-time
Pay: From $42,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Gaithersburg, MD 20877: Relocate before starting work (Required)
Work Location: In person