**Join Our Team at MOTW Coffee: Where Purpose Meets Passion**
At MOTW Coffee, we serve with a purpose. We are looking for hardworking, passionate, and kind individuals to join our team. We value team members who go above and beyond to make our customers feel welcomed in all our shops. If you love people and coffee, you're in the right place. Please read the job expectations and answer the questions honestly. We look forward to reviewing your application.
**Barista Position (Full-time/Part-time)**
**Job Description:**
As a MOTW Barista, you will prepare a variety of drinks including coffee, teas, smoothies, and more, while providing excellent customer service. We take pride in our customer service and are thrilled when our baristas show genuine care for our customers. There are opportunities for growth within the company based on performance and personal development.
**Duties and Responsibilities:**
- Greet customers warmly as they enter the shop.
- Educate customers on our drink and pastry/food menu.
- Upsell special items on the menu.
- Handle cashier duties and take orders via the Clover system, writing drink orders on cups.
- Prepare pastries for in-house or to-go orders.
- Accept and fulfill DoorDash orders.
- Complete opening, daily, and closing procedures, ensuring tasks are fully checked off in their designated tab on Slack.
- Maintain a clean workspace behind the bar and in common café areas.
- Restock and organize inventory deliveries.
- Handle items delivered by team members, the owner, or other companies we partner with.
- Maintain a positive work environment, free of negative commentary, ensuring a fun and drama-free workplace.
**Shift Expectations:**
- Weekday morning shifts start at 6:45 AM.
- Weekend morning shifts start at 8:45 AM.
- Midshift help must clock in exactly at the assigned time.
- Midshift trades should only clock in when switching places with another team member (e.g., Hadeel works until 12 PM and Lujyein starts at 12 PM).
**Additional Responsibilities:**
- Ensure brewing equipment is operating properly and report any maintenance needs.
- Comply with health and safety regulations.
- Foster a positive work environment with fellow employees, customers, and owners. Communicate any issues to the manager.
- Provide customer feedback to managers and suggest new menu items.
- Recognize and work around your strengths and weaknesses, and collaborate effectively with your teammates.
- Be adaptable to changes in systems and processes.
- Perform deep cleaning tasks as assigned.
- Arrive on time for all shifts.
**Clock-In Procedures:**
- If asked to clock in earlier by a manager or owner, notify the manager on Slack with the date, time, and the name of the person who gave permission.
- Always clock in and out of your shifts. If the online system is down, notify the manager on Slack to ensure your hours are recorded.
**Private Events:**
- Baristas may have the opportunity to work at private events, potentially earning extra pay based on the nature of the event.
- Fulfill all opening, daily, and closing procedures for events and adhere to any additional requests from the owner, manager, or event contractors.
**Work Attire:**
- Present yourself professionally as first impressions are crucial.
- No ripped jeans, crop tops, or graphic tees with political views or profanity.
- Wear closed-toe shoes; no sandals or slides unless they cover the toes.
If you meet these qualifications and are excited to join our team, we can't wait to receive your application!
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
Restaurant type:
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- What is your age?
- What is your phone number?
- Do you have any coffee experience? If so please list below
- Do you feel that you would be capable of presenting excellent customer service at all MOTW Coffee shop locations? Please explain.
- We care for our teammates health, please do let us know of any health issues that we may need to be aware of.
- Please list all past employment experience if there is any.
- What makes a job fun and motivating for you?
- Are you capable of carrying 25lbs at the least?
- Why did you chose MOTW? How did you hear about the position?
- Are you currently working another job at the moment?
- Are you in any form of schooling? please list below:
- How many days/hours are you looking to work for at motw?
- Do you speak any other languages? If so please list below:
- Which other Locations can you potentially work at? Choose Carmel if you would not like to work mutilple locations. ( W 38th St, or Fishers, Carmel)
Work Location: In person