Dental Herb Company, a leading provider of natural oral health products, is seeking an experienced professional who will play a crucial role in our commitment to customer satisfaction. Your exceptional attention to detail and reliability are key to this position, which is 40 hours per week, M—F.
This unique role combines the best of both worlds—customer service and order fulfillment. The ideal candidate will not only have exceptional communication skills, both verbal and written, but also a keen eye for detail and the ability to stand for 8 hours a day when needed.
As part of our team, you will have the opportunity to take customer orders over the phone, provide information about our products, and manage customer accounts. You will also be responsible for handling product and service inquiries, keeping records of customer interactions, and processing customer orders. The perfect candidate will be excited about the chance to cross-train into other departments, fostering their professional growth and learning.
Here are the requirements for the job:
- Candidates should have at least 3 years of experience in customer service (preferred).
- Excellent computer skills are required.
- Detail-oriented individuals with good problem-solving skills are encouraged to apply.
- The ability to multi-task and adapt to issues that may arise is a must.
- Candidates should be able to prioritize their workload independently.
- Exceptional verbal and written communication skills are required.
- Being a team player with a positive attitude is a must.
- Candidates should be highly committed to quality and customer satisfaction.
- A high school diploma or the equivalent is required.
- Outstanding job references are necessary.
- A valid driver's license is required.
As part of our commitment to our employees, we offer a comprehensive benefits package. This includes a 401K match, health and dental insurance, AFLAC, short-term disability insurance, life insurance, paid vacation, and sick leave. We believe in taking care of our team, and these benefits are just one way we do that.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person