Qualifications
Computer literate using MS Word, Excel and Outlook
Knowledge of DOT regulations
Dispatch: 1 years (Required)
Must be able to work a flexible schedule that includes occasional evenings, weekends and holidays
Strong knowledge of the roadways throughout the immediate area
Ability to work in a team environment in high pressure situations
Strong written and oral communication skills are essential
Experience with ocean containers and ports of Long Beach and Los Angeles
Responsibilities
Process of receiving customers based on their needs and requirements; delivery dates and times
Setting up the reporting document for that account including quotes, payments, rates, etc
Process the orders to dispatch to get the work performed as per the schedule and plan
Ensure all billing is set-up and sent to the corporate office for prompt billing
Great communication verbal and written
Dispatch ocean containers in the ports of Long Beach and Los Angeles
Ability to process a large number of details in coordinating loading of trucks and securing containers
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and other correspondence
Schedule appointments at the Ports
Develop delivery routes and maintain contact with drivers throughout the day
Collaborate with management to modify daily routes to accommodate the needs of customers
Act as a communication liaison between trucks and customers, as well as answer incoming phone calls from drivers on the road
Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
Monitor any sudden route changes or road construction issues and work with drivers to establish
Job Type: Full-time
Pay: $42,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental pay types:
Experience:
- Dispatching: 1 year (Preferred)
Language:
- English (Required)
- Chinese (Required)
Work Location: In person